Terms of Service

These Terms of Service ("Terms") govern your use of the website at compoundaibiz.com (the "Site") and any related services offered by Compound Automations Ltd, trading as Compound AI (the "Company", "we", "us" or "our"). By accessing the Site or engaging with our services, you agree to these Terms. If you do not agree, do not use the Site.

1. The Site and our services

The Site is an informational resource describing our services, including AI infrastructure consulting, training and implementation engagements. Content on the Site, including copy, concepts, case studies, videos and imagery, is provided for general information only and does not constitute professional advice, a formal offer, or a binding commitment on our part unless and until expressly set out in a signed engagement agreement.

2. Bookings and consultations

When you book a consultation via the Site you are requesting a conversation with us; you are not purchasing a service. Pricing, scope, deliverables, timelines and any performance commitments (including any outcome guarantee) are negotiated individually and are binding only once set out in a written engagement agreement signed by both parties. We reserve the right to decline engagements at our sole discretion.

3. Outcome guarantee

Any outcome targets described on the Site (including, without limitation, references to hours saved, revenue created or the "Compound AI Outcome Guarantee") are illustrative marketing representations of what we aim to deliver. The binding terms of any guarantee — including precise metrics, measurement methodology, qualifying conditions, exclusions, the duration of any post-engagement support, and remedies — are set out exclusively in your signed engagement agreement. Nothing on the Site creates a contractual guarantee in the absence of such an agreement.

Results described or implied on the Site, including references to outcomes achieved by other clients or in prior engagements, are not representations of typical results. Individual outcomes depend on factors specific to your business and your team's participation.

4. Intellectual property

All content on the Site — including text, graphics, logos, designs, layouts, frameworks, the "Compound Stack" concept, the "CAI method" concept, copy, videos, and all software — is owned by the Company or its licensors and is protected by copyright, trademark and other laws. You may view the Site for personal, non-commercial reference only. You may not reproduce, republish, distribute, modify, scrape, create derivative works from, or commercially exploit any content without our prior written permission.

5. Your conduct

You agree not to:

• use the Site in any way that breaches applicable law;
• attempt to gain unauthorised access to the Site, its servers or any related systems;
• interfere with, disable, or circumvent any security feature of the Site;
• scrape, harvest or systematically extract content from the Site;
• use the Site or its content to promote a competing service;
• submit false, misleading or unlawful information.

6. Third-party services and links

The Site integrates with third-party services, including (without limitation) Calendly for scheduling, Google Fonts, our hosting provider, and links to other Compound Ventures websites. We are not responsible for the content, policies or practices of any third party. Your use of these services is governed by the applicable third party's own terms and privacy policies.

7. Disclaimers

The Site and its content are provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or that content will be accurate, complete or current.

Nothing in these Terms excludes any right or remedy that cannot lawfully be excluded under the New Zealand Consumer Guarantees Act 1993, the Australian Consumer Law, or any other statute applicable to you.

8. Limitation of liability

To the fullest extent permitted by law, the Company and its directors, officers, employees, contractors and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, or business interruption, arising out of or in connection with your use of the Site or any inability to use it, whether based in contract, tort (including negligence), statute or any other legal theory.

Where liability cannot be excluded and to the extent permitted by law, our total aggregate liability arising from or relating to your use of the Site is limited to NZD $100, or, if you are party to a signed engagement agreement, the amount specified in that agreement.

9. Indemnity

You agree to indemnify, defend and hold harmless the Company and its representatives from any claim, demand, liability, loss, cost or expense (including reasonable legal fees) arising out of or related to your breach of these Terms, your misuse of the Site or its content, or your violation of any law or the rights of a third party.

10. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Sections which by their nature should survive termination will survive, including sections 4 (IP), 7 (Disclaimers), 8 (Limitation of liability), 9 (Indemnity), 11 (Governing law) and 13 (General).

11. Governing law and jurisdiction

These Terms are governed by the laws of New Zealand, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of New Zealand, except that we retain the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

12. Changes to these Terms

We may revise these Terms from time to time. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Site after a change is posted constitutes your acceptance of the revised Terms.

13. General

These Terms, together with any engagement agreement and our Privacy Policy, constitute the entire agreement between you and the Company relating to the Site. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms; we may assign them in connection with a corporate transaction or restructuring.

14. Contact

Questions about these Terms can be directed to the Company via the contact details provided when you book a consultation.